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Sunday, December 21, 2003

Top Stories

While Other Customers Help, The Companies Hide
by Rob Pegoraro, Washington Post
When companies try to reduce their tech-support costs in these ways — a good thing if it lets them lower their prices — they also reduce the chance of learning anything from their users.

News

Brands To Use 'Free' Music To Lure Teens
by Brian Garrity, Billboard
Music giveaways are understood to foster customer loyalty. What's more, they provide consumers with powerful incentives to use the related products, executives say.

Christmas Shoppers 'Can't Get Enough Of iPods'
by Ananova
Shops are struggling to cope with demand for a hi-tech personal stereo which has become the must-have gadget of the year.

Angry iPod People Assault Battery-Price Shcoker
by Dan Kadison, New York Post

Apple To Sell Software Via Software Update?
by Mac Rumors
Embedded in one of the configuration files of Panther's Software Update is evidence that Apple has planned for the implementation of a new feature in Software Update: Selling Software.

Opinion

There Are Alternatives To Microsoft, Really
by Star-Ledger
Living without Microsoft isn't as hard as you might think.

On Shipping Software
by Brent Simmons
It's kind of like what Woody Allen said, "90% of life is just showing up."

Review

iTunes Music Store Vs. WalMart's Download Service: A Head-To-Head Comparison
by Bill Palmer
WalMart's download service would probably seem bearable if iTunes for Windows didn't exist. But unfortunately for WalMart, it does.

Radio Userland
by Karlin Lillington, The Guardian

Sidetrack

Sunday, December 21, 2003
by Heng-Cheong Leong

BEEP BEEP : One application I have on my Mac is beeping every once and a while, and I don't know which application, and I'm driven crazy over this.

I'm going to my father-in-law's birthday lunch later, but I'll get to the bottom of this once I get back. :-)

Update #1: No, I haven't left for the lunch yet. But I've stopped all applications except Safari and Mail.app, and the beep continued.

Does anyone knows if BlogLines beeps?

Wintel

Microsoft Faces Public Sector Backlash
by Nicholas Timmins, Financial Times
Microsoft is being pressed to cut the prices it charges the public sector for software as governments, including Britain's, look to cheaper options such as the Linux operating system.

Microsoft Wants Into More Cars
by Associated Press
First Microsoft set out to put a computer in every home. Now the software giant hopes to put one in every vehicle, too.

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